No. GARVINOES watches use only 100% natural wood and we refrain from the use of toxic chemicals to either treat or protect the wood.
With proper care, your wood watch can be worn for many years to come.
The biggest enemy of wood is sudden changes in temperature and humidity. This means if you leave your watch in a car on a hot sunny day, the high temperature has the ability to swell the wood and cause it to crack. Same with leaving it in the car on a particularly cold day or night, the cold will shrink the wood, putting pressure against the glass and pins and could cause breakage at those points.
SO, when you are not wearing your watch be sure that it is inside, and also protected in either its original packaging OR in a watch or jewelry box to protect it from an overly wet or dry environment.
Additionally, the best thing you can do for the wood of your watch is make sure it is properly conditioned, protecting the wood from the elements. We recommend Tung Oil or Lemon oil both of which can be found at hardware stores, or online.
Using a soft cloth, pour 1 teaspoon of your chosen oil on to the cloth and then use the cloth over the surface of the wood, buffing slightly. This will aid in keeping your watch clean and conditioned and will increase the luster.
In order to have your watch sized, you can do either of the following:
- RECOMMENDED: Our team can size your watch for you prior to shipment.
- Take your GARVINOES watch to your preferred jeweler or watch repair shop to have them size it for you.
Setting Non-Date Models
Step 1: Pull out the crown. Turn crown to move the hands forward (clockwise) to set the time. Set the minute hand approximately 5 minutes ahead of the desire minute marker, and then turn back to the same marker.
Step 2: Push the crown back to the “IN” position.
Setting Date Models
Step 1: When The Second hand reaches the 60th second mark, pull the crown to the “OUT” position.
Step 2: Turn the crown to move the hands forward (clockwise) until you see the date (for date only) or both day and date change (Midnight).
Step 3: For AM time, continue to move the hands forward until the minute hand is approximately 5 minutes ahead of the desired minute marker; then turn back to the same minute marker. For PM time first advance the hands past 12 o’clock midday, then set the time.
Step 4: When the time standard that you are using reaches the 60th second, push the crown to the “IN” position
Step 5: For normal date or date displays, pull the crown to the “intermediate” position (one “click”). Turn crown one way until the correct date appears. Push the crown in.
Our watches are considered to be splash proof. Normal wear and use can include kitchen activities, a day on the beach, the gym, etc. However, full submergence in water is not recommended both for the integrity of the movement and the wood itself. Excessive moisture exposure can result in a diminished flexibility in the bands wood links. If this occurs, allow the watch to dry for 1 to 2 days to allow the wood links to dry and return to their natural size.
YES! You can engrave name/special messages behind the watches. Our Watches with wood case ONLY.
RETURNS, REPAIRS, & EXCHANGES
Each wood watch by GARVINOES is warranted to the original purchaser to be free from defects in material or workmanship at the time of delivery for a period of no longer than twelve months.
To maintain this limited warranty, the product must be operated and maintained in accordance with the care and operation instructions. Abuse, mechanical damage, alterations, or scratches due to abnormal wear are not covered by the GARVINOES limited warranty. Further, GARVINOES will not be responsible for loss or damage connected to the use of its product nor the life of the battery.
If you purchased your watch within one year and you need it repaired, simply contact us (WA/Email) for details procedure. Please allow up to 24 hours to review your information. Once your request is approved, we will send you details instructions via email. If the repair request is due to a manufacturing defect, we will repair/replace the timepiece free of charge and cover the return shipping.
If the watch was deemed to be damaged due to misuse, our watchmakers will repair/replace the timepiece for a nominal fee. Our team will inform you of the repair fee prior to processing your request.
For GARVINOES wood watches that utilize a quartz movement a battery replacement may eventually be needed. The GARVINOES repair team will gladly replace your battery. You may also visit a reputable jeweler or watch repair shop and have the battery replaced.
The GARVINOES repair team will certainly repair your watch after your warranty expires. Simply contact us (WA/Email). One of our repair specialists will get back with you quickly to let you know the costs and timeline associated with repairing your watch.